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Quality Data Makes Loyalty Management Easy
The value of any loyalty marketing solution is the quality of the data and the insights that can be gained and used to make strategic decisions that will help the company succeed. Our proprietary Loyalty Marketing System (LMS) captures, tracks, and reports the customer data you need to manage your loyalty programs. Just a few of the program management tools available through the Tecmark LMS are:
A dashboard to track key customer indicators daily
Daily transaction detail reports
New member reports
Liability reporting for point tracking
Sorting and reporting by site, group or program
In addition to online access to your data, we provide clients with online tools to help your service staff easily manage member questions about the loyalty program:
A member look-up screen to quickly address member questions
A member enrollment screen
Customer service inquiry and request tracking
Promotion initiation and tracking
Permissions management allows you to define user access to different groups
Tecmark can manage your entire loyalty marketing program, connecting with you regularly to share the results, or you can have access to all the same information whenever you want.
Tecmark’s Ready to Launch solution offers speed and ease of implementation of a loyalty program and offers the retailer complete flexibility over program reward structure. This solution is adaptable to a variety of client situations.
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“Tecmark is more than a loyalty company. They provide flexible and affordable customer loyalty, gift card, and employee loyalty programs.”
—Director of Marketing, Publicly Held Cosmetics Company
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